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#49 - Why business Owners should be using Facebook Live

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Are you a small business owner looking to build your audience and increase your know, like and trust factor with potential clients? Live video is the latest marketing technique used to educate audiences on what it is you have to offer, and social channels, such as Facebook are rewarding those who have ventured in to live video.

Facebook Live for the business owner

Allison Hardy is a Business Strategist for mompreneurs who focuses on the importance of Facebook Live. I first saw Allison in a Facebook Live in a popular group I'm a member of and knew I needed to talk to her—so she is joining me on the podcast today.

Allison uses Facebook Live because she believes live video builds your know, like and trust factor. When we buy something, it is because we have developed a relationship of knowing and trust with a business or person.

Why choose Facebook Live?

Facebook Live is real time– you cannot hide or edit. Viewers can ask questions live and you can answer in real-time creating a genuine connection.

Periscope started the live video trend in 2015 and business owners were quick to start building big empires by connecting with people via live video. Because of this Facebook created Facebook Live and reward those who use it.


How does Facebook favour Facebook Live?

Facebook Live videos will show up in newsfeeds more than other text-based posts. They want people watching Facebook live videos so when people do them they show up in newsfeeds more. A lot of pages and groups also will send you a notification when someone you know is on live, which means even more viewers. Facebook Live will get you in front of your people more often.

In addition to favouring people using it, Facebook also favours engagement. If you are offering really valuable comment, people are going to share, react and give you comments. The more people engage with your Facebook Live, the more it will continue to be seen long after the live is over.

Another thing to note is that Facebook likes it when people stay on Facebook. Creating native content (uploading a video directly to Facebook or a Facebook Live) is a way to keep people where Facebook wants them and can get you better reach than when you direct them to another website.

One way to get more bang from your live is to broadcast your Facebook Live video from your Business Page and then share it into other groups. This helps more people see it and shares are popular with the algorithm.

The value to broadcasting Facebook Lives directly within a group is that you are providing added value for being a member of that group. 

What if I make a mistake?

People make mistakes and that’s okay! The more you do Facebook Live the more confident you will be. Find a safe place and just do it. More often than not people are supportive when mistakes happen. You just have to muster up the guts and confidence to do it. People realize you are putting yourself out there—not everyone does live video so it is something that people will tune into and want to watch. They want to learn from you. They want to see how you relate and what you have to offer.

What should I talk about?

What are you working on right now? What mistakes have you made and how are you going to fix them? Talk about the things you are working on in your business or a mistake that you made or how you are setting yourself up for success. People want to hear about what you are working on, so talk about that. Even if you don’t find a certain topic interesting, someone else out there does. There is always someone out there looking to learn from you.

Final tip

When you are doing Facebook Live always ask for engagement. Invite followers to engage from the very beginning. Ask them to say “hello,” then, when you launch into your content, ask them pointed questions. Asking questions builds engagement and increases your know, like and trust factor and means more and more people will keep seeing the content you've taken the time to create.

Will you be using Facebook Live? Leave a comment with a link to one so we can come and check it out, or come on over to the Biz Studio Community and try Facebook Live out with us!

#38 - Should we be Facebook Friends?

On today’s podcast I am speaking with Elizabeth Salazar, owner of Get Visible Marketing. Elizabeth helps female entrepreneurs launch online products or courses with a core focus on marketing. We know Facebook is a powerful marketing tool, but sometimes we forget (or maybe don’t know!) that our personal profile is also an important Facebook marketing tool.

How to market yourself through your personal profile

Elizabeth Salazar

When you are marketing your business organically on Facebook i.e., by engaging in Facebook Groups, etc. then this is an important issue because more often than, not clients and potential clients will send you a Facebook friend request.

You need to know what they're going to be finding when they click through to check you out. The first step is to check the info section of your personal profile. Don’t just check it from your point of view – view your timeline from the public’s point of view as well. Also, make sure people don’t have to click “About” to see more about you. Make sure the link to your Business Page or website is on the public version of your personal profile. The key is to make it as easy as possible for people to find out what you do and then take the next step to learn even more.

Why would someone want to see my personal profile?

Whether you accept everyone’s friend request or not - your personal profile is the first entry into your sales funnel. When people from a Facebook Group click your personal profile they are not trying to creep you, they are simply trying to figure out who you are, what the name of your business is, and what services or products you offer.

Keep your title simple and to the point – don’t call yourself something too ambiguous, but do have your business title and a link to your business page easy to find. People do not want to be clicking around to find out more information about you.

Should you be Facebook friends with people you are not really friends with?

If you want to – why not?

If you have a Facebook Group you may want to “friend” the members of your group so you can message them directly, without Facebook Messenger filtering them. 

There is a huge potential to building relationships with people on Facebook using your personal profile. Depending on what you post on Facebook, your content allows potential clients to get to know you better and the more you engage with them on a personal level the more they will get to know and trust you; and the more likely Facebook is to show your content to those on your friend’s list – just be careful not to discuss too much business on your personal profile because Facebook could flag your profile as being used inappropriately (business talk is for your Business Page or Group).

Let potential clients get to know you better by posting relatable content. Just remember that although there are people on Facebook who may never post or engage in your Facebook Groups, etc. they may still be seeing and paying attention to your content, so always maintain a level of professionalism that is in line with your business goals.

How can I control my personal Facebook content for clients?

You can segment your Facebook friends into lists. You can segment family, friends, clients, professional acquaintances, etc. into separate lists. So, you can segment content you publish on Facebook based on who (or which list) you want to see it or not see it. You can then put something up just for your closer friends, or put something up that just goes to your business acquaintances.

How you sort your friends list is entirely up to you and how comfortable you are with sharing your personal and public life on Facebook.

What if I am nervous about opening my Facebook Page to everyone? 

If you absolutely do not want to share your personal Facebook page then completely lock it down and keep it private - that's a personal choice that is completely OK. Instead invite clients and fans to go to your Business Page or Group and try to relate and create content there that makes you relatable and shows your more-human side. You don’t have to open your personal page if you don’t want to – there are other ways to market yourself and your business.

I’d like to learn more!

Elizabeth runs a marketing Facebook Group called, “Marketing your Business Mastermind.” It’s for service based businesses online who need help marketing themselves. There is a free weekly mastermind where Elizabeth and group members talk about a specific subject for 45 minutes – just so people know they are not alone in the roller coaster of business. There are also threads with information and feedback, as well as training available to business owners looking for more help.