Beyond planning: The importance of strategic planning

plan-to-succeed

The longer we run our business, the more emphasis and priority Lara and I put on planning. And I don't mean just laying out a plan for what we want to do. Every year, we take a more strategic approach to setting goals, developing products, and creating content. It's making us better at what we do, better at helping our clients, and understanding our clients' needs. 

We have started having 3-4 planning days per year to set priorities, plan timelines, discuss ideas, etc. It's time we spend away from doing any work for clients or product development. However, it's absolutely critical to the short- and long-term progress and success of our business.

So much of what we do as business owners applies to planning and using social media in a strategic way. Imagine, if you will, a person who has what they feel is a fabulous idea for a business. Remember the jump to conclusions mat from Office Space? (Warning: there's a little four-letter language in this clip.)

Starting a business without clear goals, research into marketability of products and services, or realistic view of what's involved can lead to a rude awakening. I think every business owner has experienced this to some degree - whether a product or service completely bombs or they have to rethink their entire business model. That's usually when you come to the fork in the road and you have to decide which new direction to take.

Strategy is just as important to social media success

We make every effort to simplify social media for our clients. It's not rocket science. We know this. However, between using the actual tools and crafting messages with a strategic focus and tying it all in to your business objectives, the process can get overwhelming. Small business don't need a 100-page strategy document, but they do need to start with identifying goals, audiences, and key messages. Once they know the what and the why, then they can move on to tactics (the how). The "how" is pretty easy once you've established "what" and "why".

Answer these questions for your business

  • Why do we use <insert social network>?
  • Is our presence effective?
  • Are we using it to our advantage?
  • Have we gained any customers through that channel?

They aren't easy questions, but it's worth reflecting. This is the time of year that we all start looking at a fresh start in the New Year. We all want to be more organized, focused, productive. 

You can do all of those things, but it starts with a plan. I'm personally terrible at setting goals for our business in the areas that I am responsible for - Lara is pushing me and reminding me to be better (or just do it). I know the importance. I know why I struggle with it. I'm working on a solution that works for me and our business because without setting those goals, even knowing my audience and key messages, I'm holding myself and my business back from being the best we can be.


Webinar - Get Results in 2015 using Social Media with a Plan!

Lara and I are going to talk about planning tips, advice, and resources during our December 9th webinar. Sign up here!


Do you struggle with staying focused in your day-to-day use of social channels? That can derail your plans for social media AND other areas of your business. Our Daily Social Media Checklist can help.

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Watching YouTubers doing it right

I may have a bit of an obsession with YouTube. It's a hobby and I love it, and I can chalk it all up as business research now that I'm writing this blog post!

In the year or so that I've found a lot of the big name YouTubers (those are the ones who make substantial livings off their YouTube fame) time and time again I've seen that most of them are doing a lot of what we advise our clients to do and slowly but surely it has turned into Internet fame.

I'm not promising internet fame here, but let's pull out the important pieces:

Great content

Good YouTubers figure out what their audiences want and they provide it. It also needs to be in line with what they want at the same time for it to be successful and for them to want to keep doing it.

Music covers are one my favourite things to watch on YouTube. High quality covers of recent popular songs are gold for a musician making videos (I make no apologies for loving Taylor Swift's new song. I even like the original!).

I could post examples of great YouTube content all day from comedy to musicians to cooking shows, but that would be too distracting so I'll just share one more. I made this meal and it was amazing and now I can't get enough of all the Sorted Food videos.

 

Consistent schedule

Most YouTubers have a schedule they stick to. Grace Helbig of It's Grace made a video Monday through Friday for years and has only recently gone down to three videos a week.  

Hank and John Green (the vlogbrothers) post a video every Tuesday and Friday.

Fans expect the content and if they go to the channel on those days and there aren't videos they are disappointed.

It's not fast

A lot of these people have had YouTube channels for years. It's take awhile to get to the point where they now make enough money to make YouTube (and all that it's brought them) their career, but slow and steady wins the race.

Opportunities come knocking

While a lot of YouTubers make money on their content alone, they also make money from advertising and from companies, such as Patreon and Subbable that have popped up to help content creators find ways to make money online. For example, Walk off the Earth gets a dollar from me every time they make a new video through Patreon. In addition to this, there are also lots of opportunities that pop up as a result of their internet success, including:

Book deals:

Opportunities to be on Broadway and Tours

TV show deals

Consistent quality content aimed at your audience is what helps grow your reputation online. Whether you're creating content to help business owners learn to use social media or you're just out to entertain, it always come back to quality content.

Leave a comment and let me know if you've seen anyone online slowly grow to huge success with the delivery of consistent valuable content. And also let me know if you have any favourite YouTube channels because I'm always looking to check out more!

Tools to create appealing images

A few weeks ago, I wrote about the components of a blog post. One of the 7 critical pieces is a featured image. A good graphic serves a few purposes:

  • Your blog post graphic can help compel readers to click through from social networks when there's a thumbnail preview showing. 
  • The featured image can double as a shareable image when you promote your post on various networks.
  • It breaks up the page and assists with readability.
  • When the graphic lends support to your post and adds visual appeal, you help readers connect with your message and purpose.

Beyond featured graphics on your blog posts, images are used all over the place, because humans are visual. We like imagery. It helps us relate to and process information.

With all this pressure to have images at the ready, some businesses are searching for tools they can use to create graphics on the fly without having to hire someone. Today, I'm going to tell you about two tools I use all the time that I really love.

Canva

Canva.com hasn't been around for very long - maybe 6 months or a year. I can't remember how I found out about it, but I'm so glad I did. If you ever used Picnik (the image editor that Google bought and shut down), Canva is better. It started out as a browser-based tool and they've just recently released an iPad app, so you can make images on the go quickly and easily. Here are some of the images I've created using Canva:

Each of these shareable images was created with a stock photo, which I purchased from Canva for $1. Three eye-catching, meaningful images and they cost me $3 and a little bit of time. There are many, many free backgrounds, shapes, symbols and images that you can use as well. 

I use Canva exclusively for web graphics so far, but you can also create documents for printing as well. Canva even provides pre-sized templates for all the current optimal sizes for graphics on social networks, such as Facebook, Google+ and Twitter cover images, as well as timeline graphics. 

The image I sent to Lara and our amazing VA, Tracy Noble. :)

There are some functions (like using any font I want) that keep me using Adobe design tools more than these tools, but that tends to be for graphics that I want clearly branded. Fortunately, Canva gives you lots of options for changing colours to complement your branding and they have some very nice fonts to use as well.

Wordswag

I stumbled upon Wordswag a few weeks ago by complete accident. It's only available on iOS, but for $2.99 you get forever free access to a really cool tool. I've talked to quite a few people since I found Wordswag and almost all of them bought it right away and love it as well - so you won't be disappointed! I've honestly never had so much fun designing quick images.

Just to give you an idea, I decided to see how many different versions of the same image I could create in about 5 minutes time I didn't really race through, but I still managed to get 8 done! 

The variety is pretty impressive and since you can use your own photos and images, there's no need to feel like your text graphics look like everyone else's. Here's a video intro to Wordswag so you can see how it works:

The really wonderful thing about both of these apps is that you can make images right on your phone or iPad and then upload them to any social network, including Instagram. 

Bonus Tool - OUTSOURCE!

Lara and I are big believers in outsourcing work that isn't our genius. (That's one reason why we have that fabulous VA I mentioned earlier - we'd be lost without Tracy.) 

I'm very excited to announce today that Wellman Wilson is now officially offering design services. We recognize that creating images can be stressful and time-consuming if that's not what you enjoy or feel is a strength. We can help save you time and stress - allowing you to do more of the things that are your genius work!

Do you have a favourite tool for creating images? Tell us in the comments! (Especially if you have suggestions for Android users.)

How speaking can help you build online relationships

Social media for business isn’t always about making connections online. It’s also about making connections in person and then bringing those relationships online so you can nurture them far more frequently than you could if you had to wait until you saw that person again.

A great way to get in front of new people is to offer to speak at events. I do this a fair amount around Ottawa and it has not only been a great way to grow my network, it’s also been a great way to grow my mailing list.

Today I’m going to share a few tips on what I’ve done with in-person networking and speaking opportunities that you can use for yourself. 

Offer to share your expertise

Knowing what value you bring to your audience is key whenever you’re marketing yourself and your business. Come up with a few topics that are in line with your key messages that would be of value to others and offer to share them with the group. This often means a quick 10-15 minute talk, not a full hour or longer.

Some of the main topics that I suggest for myself include:

  • Is social media important for business?
  • Do I need to send email newsletters?
  • How to create a simple plan to simplify use of social media for your business

If you aren’t B2B (business to business) this may feel like more of a struggle, but it's doable, especially if you do the work to find the right event.

  • Share personal stories of success that incorporate what you do. This way you’re sharing a lot about your business while also providing them with value.
  • Find events that make more sense to your group. 

Do you teach “mom and me yoga”? Reach out to  some breastfeeding groups, early years centres, pre-natal workshop leaders, etc. and offer to do a 10 minute talk on how to relax, find calm and maybe go through a few simple poses on your own.

Do you clean houses? Find an event that helps promote work life balance and share tips on how to stay on top of cleaning without feeling overwhelmed.

Do you sell shoes? Find some women’s events and offer to talk about the latest fashion in boots or how to transition shoes when fashion changes.

Tips for speaking

If you don’t do much speaking the idea of getting up in front of a group of people and talking about something, even for ten minutes, might feel really scary. Here are a few tips to help:

  • Make basic notes (bullet points) so that you don’t end up reading a speech instead of talking to the crowd.
  • Have a hand out that you can refer to and look at. It becomes a prop and something to help you stay on track when you lose focus.
  • Find someone friendly in the crowd to look at whenever you feel overwhelmed or nervous. There’s always at least one friendly face in the crowd.

How to then get online

One of the biggest reasons you're doing this is so that you can start connecting with the people you're meeting online so, here are a few things to do during and after the event to do that:

  • Tell people what you do and carry around a paper newsletter sign up sheet and ask them to sign up to keep getting more free valuable content from you on a regular basis.
  • Connect with the people you meet within a day or two on Facebook, Linkedin or Twitter. Let them know it was nice to meet them and that you'd love to keep in touch.

Leave a comment letting me know what kinds of events you've found speaking opportunities at and how well you do at bringing your in-person networking contacts online after the events.

Join us tonight for a Twitter chat about email newsletters from 8-9pm using the hashtag #wwcnewsletters. Twitter chats are a great way to learn a lot in a short period of time AND meet some great people to stay connected to online!

Building relationships online - an interview with Rebecca Stanisic

I've been trying to do a lot more video this year and this week I tried a new type - the interview video!  

Rebecca Stanisic, from A Little Bit of Momsense and RebeccaStanisic.com agreed to let me ask her about how she has successfully built relationships online.

Rebecca started online with a personal blog and has since not only successfully monetized her blog, she also acts as a brand ambassador for several companies and helps other companies manage their social media.

As someone I have personally witnessed have so much success building relationships online, she was the perfect person to sit down and chat with.

If you enjoyed this video, make sure to subscribe to our YouTube channel and to like the video, as well as leave a comment here or on the video! Let us know what you have found works well for building relationships online.