Simple truths about leading a virtual team

With circumstances having forced many to unexpectedly work remotely, leaders have had to think quickly and adapt how they manage their teams. Remote work isn’t going away any time soon (and many are hoping it never will). Those who are working and leading a team remotely successfully have embraced these simple truths about leading a virtual team.

1) It’s not the same as leading a team in person

Leading a team virtually is not the same as doing so in-person. You can’t just pop-in to each other’s offices to check in on things. You may not have those daily checkpoints about what you did on the weekend, the weather, or that great deal you got on <insert thing you love here>. 

The way things work in an office and in a virtual setting is different, but both can work really well if you know what will make it efficient and feel good. If you try to do the same thing you did in-person online, it may feel clunky and disjointed and like things aren’t working.

The key to figuring out what to do next is knowing that it may be very different than what you’ve done in the past, and that’s OK!

2) Creating connection helps

One of the amazing things about working in an office is the connection between employees - both when it comes to working on projects and problems together, but also just the “chit chat” in the halls. In fact, one of the things that we hear the most about why people wouldn’t want to work from home all the time/permanently is that it would be too lonely or that they don’t feel that they connect as well and understand what’s going on as well online.

That means that opportunities for two-way conversations, collaboration, and “chit chat” should be worked into the fabric of the remote work culture. As a leader, you can encourage this and create opportunities for it throughout the workday. How you do this may vary depending on your team (some will love daily “stand up” check-in meetings, playing online board games, ice breakers and “my favourite trashy TV show” forums, and others would prefer brainstorming sessions and forums for sharing useful work-related tips - find what will work best for your team and start there).

3) Finding tools and systems that work for your team in a virtual environment is imperative

There are tools and systems for almost anything you can think of. Finding those tools and figuring out the best ways for your team to use them effectively can make all the difference between feeling frustrated with how things are running on your team (I have no idea what everyone is working on, I think they all feel like I’m micromanaging them, I don’t think they know what they’re supposed to do, they’re brand new and don’t have access to the whole team any time they have a question, etc).

4) It takes practice and patience

There may be bumps as you change the way your teams work to adapt to online. Things you thought might work might not, things that will work might take time to start working, things you’ve been avoiding trying might be the best option.

And you’re going to need to create new habits and ways of being that may be uncomfortable at first. All the folks on your team that would prefer to keep the camera off at all times may need to have the camera on at least a percentage of the time because it’s important for reading body language. Meetings that used to be optional may need to be required for a while so that everyone gets in the habit of taking advantage of certain tools and of connecting and communicating online. You may need to have more meetings than you think are REALLY necessary because creating connection needs to be forced for a while.

Some of making this work may require doing things that you know are good for you even if you don’t feel like doing them. Once you know that then you’ll be in a better position to create things that really work for everyone.

Want to learn more on creating connectivity and alignment with your team? Sign up for the Leading a Remote Team online program. Hosted by myself and Jocelyne Morin-Nurse, CEO of Loxentus Inc., this online instructional course uncovers the most efficient leadership styles for remote teams, including:

• Creating a team that feels cohesive and understands the core values of the business.

• Getting clarity on action steps, tools and systems.

• Gaining more time by learning how to best combine asynchronous and synchronous communication.

This is an implementation course that includes a downloadable worksheet, downloadable audio, downloadable transcripts, and bonus tips with downloadable audio.

For more information and to sign up, visit https://www.loxentus.com/leadingremotecourseinfo.

Will this help? A Summer Accountability Program

If you’re anything like me (and so many of the people in my audience are a lot like me!) there are many things that you find difficult to get done.

I’m easily distracted. I don’t respect my own deadlines. I get frustrated with myself regularly and then beat myself up for not being “better” at business.

Over the years (I’m almost 13 years in as a business owner!) I’ve learned a few “hacks.”

1) Get support

Seriously - instead of beating yourself up for needing support to get things done, be excited you figured out that support helps you get things done.

Things work really well for me in this regard. My assistant and being in programs where people expect me to show up and give them updates on what I am working on help me start and finish things.

2) Pay for it

I wish that it didn’t make sure a big difference, but when I pay for something then I am more committed to it. I know this is true for other people because the people who pay to do things that I’ve previously done for free get more results - there’s just a different level of internal commitment from people when they’ve paid to get value out of something (even if the value would have been the same for free).

Summer Accountability Program

So, I’ve created something that would work for me and that I know works for my current clients.

• Eight accountability sessions over three months.

• A full-day planning day in September to get ready for the final quarter of 2020.

• A weekly email from me asking you how things are going and asking you to reflect on the week.

The price is low - $297 including tax (for the whole summer, not per month).

I hope you’ll join me. I’m going to be working on my new opt-in, on creating content and videos. What will you work on? Come join me and let me know - the first session in on Monday, July 6th from 1-3:30pm EDT.

What’s included:

Accountability Sessions:

July 6th from 1- 3:30 pm EDT
July 15th from 9 -11:30 am EDT
July 20th from 1-3:30 pm EDT
August 5th from 9-11:30 am EDT
August 10th from 1-3:30 pm EDT
August 24th from 1-3:30 pm EDT
September 9th from 9-11:30 am EDT
September 28th from 1-3:30 pm EDT

A Planning Day on September 18th from 10 am - 4 pm EDT.

Weekly Check-In Emails: You will receive an email every Friday from me asking how the week went and send Lara an update on how you've been doing and what you've been accomplishing.

Cost: $297 CDN

Sign up now! :)

Stop Trying To Do It All

If you’re responsible for everything in your business and you’re the only one who can handle tasks, you’re creating a low ceiling on how much your business can grow.

Do you what you’re great at

You’re not amazing at everything, but you’re amazing at many things. What are you REALLY good at? What is your zone of excellence? (Have you read The Big Leap by Gay Hendricks?)

Focus on that work.

You’ll enjoy it the most and it will make you the most money.

(Truth: you can’t outsource everything you don’t like, but plan to work towards that instead of thinking the more you do yourself, the better.)

Create systems so others can do things the way you would

When you outline how you want things to run in your business you’re creating a business that is:

• Consistent

• A business others can help you with

• Scalable

There’s only so much of you to go around. Start figuring out how you do things and get it documented (Clockwork by Michael Michalowicz has some great tips on how to create these systems) so that you can guide others to do it the way you do.

(Truth: You don’t need to write down EVERYTHING that you do and the first time you create the system might not actually be the best version of that system. Start with some of the things you do most often in your business and document the process as you’re doing it.)

Delegate the stuff other people are better at

I know other people are better and faster at getting regular content scheduled, emails sent, contracts updates, and sales pages and automations built. It’s not only a much better use of my time to do the things I’m good at, but when I try to take some of that stuff on myself I occasionally make things worse instead of better anyways! Instead, I can focus on writing, recording videos, networking, having sales calls, and supporting my clients.

By delegating I have more time to make more money and support more people instead of being distracted on the stuff that isn’t my genius work (even though I am perfectly capable of doing it!) And a bonus - I’m supporting someone else’s business/career at the same time!

(Truth: People won’t necessarily get it right the first time they try to do what you do. Don’t have that expectation and know that your job is to mentor them and guide them so that they CAN start to do it the way you would. It is worth the effort.)

How do you take action on this?

Keep a running list of what you’re doing on a day-to-day basis and rate the work.

• What do you love?

• What do you wish you didn’t have to do?

• What do you procrastinate to avoid?

• What do you do that you KNOW someone else should be doing but you’d rather save the money of paying someone else to do it and just do it yourself?

The things you’ll keep doing are the things that help bring in more money, run the business, and manage the team.

The things you’ll delegate are the things that you know other people are better at and that you know isn’t reliant on YOUR brain and skillset.

Start thinking about how big your company can grow if you’re not responsible for everything.

This is one of the ways you can stop feeling trapped in a world where the only way you can more more money is to work harder and longer. That doesn’t have to be the case.

Start believing that the less you are personally responsible for, the more your business can grow and the bigger the impact you can have on the world!

Sometimes it's the little things

I was away in Windsor, Ontario enjoying some peace and quiet when I recorded the following video. I often talk to clients about the importance of taking the time to sit, to reflect, to think, to be, and to journal.

These simple things can help you figure out what you really like to do, what's important to you, and what motivates you. This is important to the health of your business because when you're not paying attention to your feelings then you're not taking care of yourself, which in turn makes it hard for you to take care of your business.

Sometimes it's the little things that you do that can make the biggest difference. This could mean taking a few minutes to journal everyday! If you're looking for motivation on what to journal try using prompts i.e., use the prompt, "The thing I love about my business is..." or "If I didn't have to work today, I would love to..." or "I'm scared that I might..."

Take some time to think about the little things in your life and your business. Let the thoughts flow and see if anything interesting comes out of this time well spent. Don't be afraid of what might come up. Let your stream of consciousness flow. You need to think about these things and write about these things in order to move forward in your business.

And if you want some help and guidance in figuring it out, book a call with me and we can figure out if I'm the right person to support you forward on your entrepreneurial journey!

5 things business women need to stop doing ASAP

As a business coach, I spend many hours with entrepreneurs and there are big themes that come up on a regular basis. Today I'm sharing five themes that stop business owners from truly enjoying their businesses and living the life they want to have.

1) Doing things because they can

"Just because you CAN do a thing doesn’t mean you have to do a thing."

What?!

I’ll say it again.

Just because you CAN do a thing doesn’t mean you have to do a thing.

Have you ever taken on a contract or task you really didn't want to do? Something that you were not only perfectly able to do, but that you could probably do really well, but just don’t really like doing?

Why did you take the job if you don’t really like doing it?

Because you’re building a business... and you need to make money... and you want people to be happy with you and… and… and…

Start thinking about what you WANT to do. Make a list and keep it at hand, you need to be doing more of that.

Start thinking about what you don’t actually like doing. Make a list and start saying no to those tasks. The more intentional you are about getting the work you DO WANT, that’s what you’ll start to get. You’ll be happier doing it, and probably make more money doing it because you won’t be wasting your time, procrastinating and being bitter that you’re working on a project that you hate.

2) Doing things because they should

The amount of times people tell me what they should be doing when I ask them what they could be doing to make their business more successful or to make them happier in their life or their business might really surprise you.

We get stuck in our 'shoulds' ... 

We should be eating healthy

We should be out networking

We should be on Twitter

We should be trying to make 6 figures

You CAN do all of those things, but don’t do them because that’s what you SHOULD do, do it because that’s what you want to do. Don't let someone else decide how you should be living your life and running your business.

3) Doing things because that’s what "one does”

What does success look like to you? Have you really thought about it? How much money do you want to earn? Why?

I see business owners all the time who are caught up in the quest for “more.”

More is better. More is success. More money. More business. More sales. More things.

I’m not going to lie, I like more too. :)  What I think is key is to decide what you actually want. What do you want your life to look like and why? What does success actually look like to you?

You can have it look like anything you want--but you need to take the time to decide what you want and not just let your next steps be dictated by what you think other people would do. I have a worksheet to help you do that and you can grab it for free here.

4) Doing things without a baseline measure

Do you suffer from shiny object syndrome? I do. 

I love new ideas, projects and heading in new directions at the drop of the hat. It’s a big reason I’m an entrepreneur--so I can do that!

But not every good idea should be implemented (bummer, right?).

Not every idea makes sense for you. For your family. For what you want in the long run. For what you want your business to look like in the long run.

That life plan I mentioned in point three gives you something to hold up next to your new idea and to help you decide one of three things:

* This fits perfectly. I’m doing it!

* This doesn’t really fit with my life plan and that life plan is actually more important. I choose that plan and will let this idea go for now.

* This doesn’t really fit with the plan, but it’s a REALLY good idea, and I think it’s worth sacrificing some of the things that I thought I wanted to make this happen.

Any of those decisions are great, but if you didn’t have the plan to hold up next to the new idea, you wouldn’t have anything to measure the new idea by to make sure it’s a good fit. Trust me… this is how you end up running a store in a mall, working crazy long hours into the nights and weekends when you meant to be quitting your corporate job to be spending MORE time with your kids. I really wish I'd gone through this exercise back then.

5) Doing things without a destination

Are you doing what you thought you were going to be doing when you started your business? Have you veered left or right at some point and you're not sure how you got to be doing what you’re doing now?

If you are, trust me - you're not alone. So many business owners start a business to do a thing - “graphic design,” “sleep consulting,” “lawyer,” “coach," and don’t think through the plan. They don't know what kind of work they want to be doing, who they want to be doing it with, how they want to deliver their services, what kind of hours they want to be working, etc That’s like saying you know you want to go to the United States from Canada (or vice versa) and not knowing where in the United States you want to go. You can start heading south, but where you end up is a pretty big gamble.

If you pick a specific state or a specific city, you can pick your route - then there's a lot more certainty you'll end up in the right place.

Instead (my car analogy goes on a while here, stay with me) most of the entrepreneurs I talk to are driving down the highway with the pedal to the floor going as fast as they can. When I ask them where they’re going they yell, “I don’t know!” and when I suggest they stop and figure it out they yell “I can’t! There’s nowhere to stop!”

You need to stop the car and pick a destination and a route. It’s going to make it so much easier to know if you’re heading in the right direction if you have a destination. And if 100 miles down the road you decide you want to stop and stay right where you are, or you decide you want to go west instead, you totally can, but at least you’ll know you’re making that decision intentionally and not just letting it happen by accident. 

You may have noticed a theme here - it’s all about thinking about what you want. You CAN be choosy. You CAN be specific. You CAN decide what you want your fate to be.

Not only CAN you, but making all those intentional choices has a magical effect. It has you loving what you do more. And when you love what you’re doing, you attract more of what you want.

The first step is choosing - what do YOU want?